General Conditions

General Conditions

1 - OBJECTIVE
Welcome to EIVS GmbH who provides website features to you subject to the following conditions. If you visit our websites www.eivs.org, www.atreya.com, or www.eivs-shop.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future EIVS service or business (e.g., Your Profile) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

2 - PRIVACY
Please review our Privacy Notice, which also governs your visit to eivs-shop.com, to understand our practices.

3- ELECTRONIC COMMUNICATIONS
When you visit our websites www.eivs.org, www.atreya.com, or www.eivs-shop.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4 - COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of EIVS GmbH or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of EIVS and protected by international copyright laws.

5 - TRADEMARKS
European Institute of Vedic Studies © and other graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of EIVS GmbH in the EU and Switzerland. EIVS’s trademarks and trade dress may not be used in connection with any product or service that is not EIVS’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits EIVS. All other trademarks not owned by EIVS that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by EIVS.

6 - LICENSE AND SITE ACCESS
EIVS grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of EIVS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of EIVS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of EIVS without express written consent. You may not use any meta tags or any other "hidden text" utilizing EIVS’s name or trademarks without the express written consent of EIVS. Any unauthorized use terminates the permission or license granted by EIVS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of eivs-shop.com so long as the link does not portray EIVS, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any EIVS logo or other proprietary graphic or trademark as part of the link without express written permission.

7 - YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our websites www.eivs.org, www.atreya.com, or www.eivs-shop.com only with involvement of a parent or guardian. EIVS reserves the right to refuse service, terminate accounts, refuse students, remove or edit content, or cancel orders in their sole discretion.

8 - COPYRIGHT COMPLAINTS
EIVS respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us by email.

9 - RISK OF LOSS
All items purchased from EIVS are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

10 - PRODUCT DESCRIPTIONS
EIVS attempts to be as accurate as possible. However, EIVS does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by EIVS itself is not as described, your sole remedy is to return it in unused condition.

11 - PRICING
Except where noted otherwise, the List Price displayed for products and services on our websites represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Additional administrative work relating to any offering of EIVS will invoiced at 100 CHF an hour, minimum one hour charge. This includes copies of diplomas, or other documents issued by EIVS.

With respect to items sold by EIVS, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mis-priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by EIVS.

12 - RETURNS POLICY
You may return most new, unopened items sold and fulfilled by EIVS within 15 days of delivery for a full refund. EIVS will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
NOTE: HERBAL FORMULAS CANNOT BE REFUNDED OR EXCHANGED DUE TO HEALTH LAWS.
PRODUCTS: all refunds are subject to a 10% administration charge.
FOR TRAININGS / COURSES: registration fees are non-refundable. Course fees are not refundable once the program has started.
FOR WORKSHOPS: payments are refundable up to one month before the start of the program with a 25% administration charge. Cancellations of less than ten days will be charged a 50% administration charge. Cancellations of less than 24 hours will not be refunded.
FOR CONSULTATIONS: payments are refundable up to 48 hours before the appointment. Cancellations of less than 48 hours will not be refunded.

13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Our websites www.eivs.org, www.atreya.com, or www.eivs-shop.com and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by EIVS on an "as is" and "as available" basis, unless otherwise specified in writing. EIVS makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, EIVS disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. EIVS does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from EIVS are free of viruses or other harmful components. EIVS will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

14 - DISPUTES
Any dispute relating in any way to your visit to our websites www.eivs.org, www.atreya.com, or www.eivs-shop.com or to products or services sold or distributed by EIVS or through www.eivs.org, www.atreya.com, or www.eivs-shop.com will be governed by Swiss law in the Valais cantonment.

Our address:
EIVS GmbH
Case Postale 48
3979 Grône
Switzerland

email: info@ eivs.org

Copyright © 2024 EIVS GmbH

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